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July 30, 2010
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LT1-Building Relationships
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Leadership Training and Management Program 2007
Everything you need to know to be an effective leader. Prince George sessions starting soon.
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Customer Relations
In this Customer Relations Training Program You Will:
Understand the Real Reason Why People Complain and;
What You Can do About it.
Learn How to Turn all Conflict into Cooperation and;
Create Win / Win Outcomes and;
How to Keep Customers Forever.
Client Testimonials
Service Advisor
, 4/27/2007
This will not only help me at work but at home as well.
Cashier
, 4/27/2007
Finally I can relax when I have to deal with angry customers because I know how to handle them.
Store Clerk
, 4/27/2007
It's great to have some skills to deal with angry customers. I can do my job better now.
Copyright 2007 by Kolbuc & Associates
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Understand the Real Reason Why People Complain and;